What is Amazon Music Helper.exe?

Amazon Music Helper.exe is part of Amazon Music Helper and developed by Amazon Services LLC according to the Amazon Music Helper.exe version information.

Amazon Music Helper.exe's description is "Amazon Music Helper"

Amazon Music Helper.exe is digitally signed by Amazon Services LLC.

Amazon Music Helper.exe is usually located in the 'c:\users\%USERNAME%\appdata\local\amazon music\' folder.

Some of the anti-virus scanners at VirusTotal detected Amazon Music Helper.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on Amazon Music Helper.exe:

PropertyValue
Product nameAmazon Music Helper
Company nameAmazon Services LLC
File descriptionAmazon Music Helper
Original filenameAmazon Music Helper.exe
Legal copyrightCopyright © 2013-2017 Amazon Services LLC
Product version7.2.2.1558
File version7.2.2.1558

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameAmazon Music Helper
Company nameAmazon Services LLC
File descriptionAmazon Music Helper
Original filenameAmazon Music Helper.exe
Legal copyrightCopyright © 2013-2017 Amazon Servic..
Product version7.2.2.1558
File version7.2.2.1558

Digital signatures [?]

Amazon Music Helper.exe has a valid digital signature.

PropertyValue
Signer nameAmazon Services LLC
Certificate issuer nameSymantec Class 3 SHA256 Code Signing CA
Certificate serial number394f2c2262cc2db92bfeae20593bf174

VirusTotal report

1 of the 67 anti-virus programs at VirusTotal detected the Amazon Music Helper.exe file. That's a 1% detection rate.

ScannerDetection Name
Antiy-AVL Trojan/Win32.Zpevdo
1 of the 67 anti-virus programs detected the Amazon Music Helper.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Generic

[
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1598259188.5,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "This executable has a PDB path",
        "severity": 1,
        "marks": [
            {
                "category": "pdb_path",
                "ioc": "D:\\jenkins\\workspace\\Morpho_Win_Bundle\\src_build\\bin\\RelWithDebInfo\\Amazon Music Helper.pdb",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "has_pdb"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 662,
            "time": 6.306678056716919,
            "dport": 137,
            "sport": 137
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 5190,
            "time": 6.180555105209351,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 5518,
            "time": 4.169928073883057,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 5846,
            "time": 6.259493112564087,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 6174,
            "time": 4.795058965682983,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 6502,
            "time": 3.0622060298919678,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 6830,
            "time": 4.712079048156738,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 15512,
            "time": 4.1819751262664795,
            "dport": 3702,
            "sport": 49152
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 19704,
            "time": 6.261724948883057,
            "dport": 1900,
            "sport": 53598
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "afd6e1c3188a2db5669257acdcaf436ce14032e0540f1d7520958639086e49c7",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "4c541c0faed6662c755baffc6e5b539e1c92e490fb820209dbbcbd7f654715ce",
    "irc": [],
    "https_ex": []
}

Screenshots

Screenshot from the sandboxScreenshot from the sandbox

Other files also named Amazon Music Helper.exe

Amazon Music Helper.exe (8 votes)

TCP/UDP Listening Ports [?]

Amazon Music Helper.exe has been reported to listen on the following TCP/UDP ports.

PortProtocol# Occurrences
18800TCP v41

Hashes [?]

PropertyValue
MD5f37a826778dae3f12fb45f119f952918
SHA256c35e6dfa3515485a1a1cc6748cb63c40b53676074152c8b5b31f5815d03f20f6

Error Messages

These are some of the error messages that can appear related to amazon music helper.exe:

amazon music helper.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

amazon music helper.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

Amazon Music Helper has stopped working.

End Program - amazon music helper.exe. This program is not responding.

amazon music helper.exe is not a valid Win32 application.

amazon music helper.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with the file?

To help other users, please let us know what you will do with the file:



What did other users do?

The poll result listed below shows what users chose to do with the file. 100% have voted for removal. Based on votes from 1 user.

Votes
Keep0 %
0
Remove100 %
1

NOTE: Please do not use this poll as the only source of input to determine what you will do with the file. Only 1 user has voted so far so it does not offer a high degree of confidence.

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page


Free online surveys

And now some shameless self promotion ;)

A screenshot of FreeFixer's scan result.Hi, my name is Roger Karlsson. I've been running this website since 2006. I want to let you know about the FreeFixer program. FreeFixer is a freeware tool that analyzes your system and let you manually identify unwanted programs. Once you've identified some malware files, FreeFixer is pretty good at removing them. You can download FreeFixer here. It runs on Windows 2000/XP/2003/2008/2016/2019/Vista/7/8/8.1/10. Supports both 32- and 64-bit Windows.

If you have questions, feedback on FreeFixer or the freefixer.com website, need help analyzing FreeFixer's scan result or just want to say hello, please contact me. You can find my email address at the contact page.

Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

No comments posted yet.

Leave a reply